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  • Speak up sooner rather than later

    Speak up sooner rather than later Not every disagreement needs to turn into a conflict. Addressing it early can be a game-changer. Two colleagues recently told me about a disagreement they had had about how much time should be devoted to a project that was in its early days. For one, there was no need…


  • Oser parler tôt

    Oser parler tôt Tout désaccord ne devient pas un conflit. Parler tôt peut changer la donne. Deux collègues m’ont récemment fait part d’un désaccord sur le temps consacré au lancement d’un projet. Pour l’une, il n’était pas nécessaire de se précipiter ; pour l’autre, il fallait au contraire se lancer tout de suite afin que les…


  • In praise of compassion

    In praise of compassion It’s quite common for visitors to share their concerns about colleagues with me: around one third of the people who come to see me do so to talk about colleagues who are struggling. “I’m worried about a colleague from another group. She hasn’t been herself lately. She told me about tensions…