J’entends très souvent « Je n’aime pas les conflits, je veux les éviter ou ne pas en entendre parler ».

Quand un conflit est installé, on le vit souvent comme un échec.

I often hear people say "I don't like conflict. I want to avoid it”, or “I don’t want to hear about it".

When conflict arises, we often see it as a failure.

The initiative to come and see the Ombud often arises from a feeling of being alone and isolated, or even excluded from a team or a network of relationships

Although humans are naturally collaborative, collaboration can sometimes require a conscious effort.

Mediation in the workplace has many advantages, in both the short and the long term.

In this age of instant communication, we tend to react immediately to any situation without tak

What matters most in the first experience of the working world is that it goes smoothly and that the students, with the support of their colleagues, feel that they have progressed and made a valuable contribution

In today’s era of instantaneous communication, we’re losing the habit of speaking face to face. So when disagreements arise, we have trouble, on the one hand, expressing how we feel and, on the other hand, hearing what the other is saying

We think that we may be actively listening to someone ..but are we really?  I would like to share with you how difficult active listening can be and how we can improve this highly useful skill. 

In this article, I would like to offer another perspective on providing feedback, using neuroscience lessons on how the brain reacts to it