Teamwork

The two faces of Janus

When I took on the role of CERN Ombud, I was not prepared to encounter what I now call the “Janus” effect. Let me give you two examples ...

10/05/2022

Why didn’t you tell me before?

Some visitors to the Ombud’s Office tell me they don’t feel entirely comfortable expressing their ideas, concerns and opinions within their team or to their supervis

25/01/2022

Three powerful tools to meet the challenges of 2022!

As this brand new year starts, I would like to offer my best wishes, from the Ombud’s Office, for a healthy, happy and successful 2022! 

11/01/2022

Seven ways to protect your team from conflicts

Conflicts within a team have repercussions not only for its members’ well-being, but also for the achievement of work objectives, resulting in loss of efficiency, lack of collaboration, absenteeism, damage to the team’s reputation, etc.

03/11/2021

Fourth Letter from Ombudsland – bystander action matters

I’m just back from the annual conference of the International Ombudsman Association, and this time the keynote presentation was focused on the role of the ‘bystander’ or the person who witnesses an unacceptable or potentially harmful situation and does nothing.

19/05/2017

Between colleagues

Following a reorganization in their Department, Don* and Sam* found themselves working in the same unit. Given their complementary competencies, they were asked to collaborate on the same project.

15/11/2010