Bulletin Articles
Being a woman at CERN back in 1990
On Tuesday, March 8, we celebrated International Women's Day. It is my pleasure to write an article from the Ombud's corner on this occasion.
Asking questions to clarify expectations
While the annual performance appraisal interviews are in full swing and thinking about my discussions on the subject with visitors to my office, I feel it’s appropriate to underline the importance of each party being open, honest, respectful and considerate and, in particular, of a clear
Be an active bystander – the four Ds
I recently took part in a training session, on Zoom – where else these days? – that I found extremely useful and recommend that you all attend as soon as you can. This is all about being an active bystander and contributing to create a culture of respect.
Why didn’t you tell me before?
Some visitors to the Ombud’s Office tell me they don’t feel entirely comfortable expressing their ideas, concerns and opinions within their team or to their supervis
Three powerful tools to meet the challenges of 2022!
As this brand new year starts, I would like to offer my best wishes, from the Ombud’s Office, for a healthy, happy and successful 2022!
Each and every one of us matters
Some visitors to the Ombud’s office tell me that they are “too insignificant” or “too low” in the chain of command for their opinion to really matter.
Each and every one of us matters
Some visitors to the Ombud’s office tell me that they are “too insignificant” or “too low” in the chain of command for their opinion to really matter. We would all like to believe that they are isolated cases, because it’s painful to hear. No one is insignificant – everyone mat
Seven ways to protect your team from conflicts
Conflicts within a team have repercussions not only for its members’ well-being, but also for the achievement of work objectives, resulting in loss of efficiency, lack of collaboration, absenteeism, damage to the team’s reputation, etc.
The “I need” behind the “I want”
Very often in the Ombud’s Office, I hear the word “want” rather than “need”. “I want an apology from her”, “I want the guy to be fired”, “I want to be taken off this project NOW”, or even “I want you to resolve this issue for me”.