Find out how the book The Conflict Pivot by Tammy Lenski uses a  basketball term as a highly visual metaphor for a unique approach to addressing conflicts.

Last bulletin, I invited you to test your knowledge of mediation by answering seven questions.

The possibility to request mediation when dialogue with a colleague has broken down is still largely overlooked and underused.

A very interesting article published in 2022 in the Journal of the International Ombudsman Association (JIOA) caught my attention as it examines the specific role that ombuds may play in supporting doctoral students.

Mental health: It is when you feel beyond help that you HAVE to look for support.

As the summer draws to a close and we all gradually return to work and meet our colleagues again after the holidays, 

In this third and final act, we will see how Stefano takes practical action to move from lone wolf or inclusive leader, and reap the benefits of it!

In this second act, we will see how Stefano reflects on which type of leader he wants to be, at this stage of his career, lone wolf or inclusive leader? 

Let's meet Stefano in this and the next two articles and see how he succeeds in adopting an inclusive management style ...

In my opinion, an important principle – namely freedom from judgement – is not sufficiently reflected in the Code of Et