Ted* had been working in the Organization for many years. Thanks to his expertise, he was promoted to a position where, in addition to his usual daily tasks, he also had to manage strategic projects involving close contacts with people in different Departments.

John* and his supervisor Pat* have been working together for about four years, during which time they have had several disagreements and a few real explosions. They usually avoid each other for some time after each incident until things calm down again.