The Ombud provides a safe and calm space where you can explore all possible avenues for resolving challenging situations and decide for yourself how to proceed.  

Conflicts at work are commonplace and are rarely a pleasant experience. Yet what could be more constructive than a difference of opinion? And what could be more inspiring than diversity? 

I often hear people say "I don't like conflict. I want to avoid it”, or “I don’t want to hear about it".

When conflict arises, we often see it as a failure.

When you feel stuck in a complicated situation, misunderstood or thrown off balance, it can be difficult to know how to react. Should you talk about it? To whom? What can you do if you fear the situation is getting worse?

The CERN Ombud’s Office was established in 2010: the same time that the

The initiative to come and see the Ombud often arises from a feeling of being alone and isolated, or even excluded from a team or a network of relationships

Whatever our role or hierarchical position at CERN, we can all contribute to fostering a more respectful and collaborative work environment.

Although humans are naturally collaborative, collaboration can sometimes require a conscious effort.

Mediation in the workplace has many advantages, in both the short and the long term.