Phil* was a candidate for a position in a different group from the one he had been working for. After his board had taken place, Phil asked for an appointment with the Ombuds.

Greg* is a student at CERN doing his doctoral thesis. His thesis adviser, Wilbur*, resides in a remote university and does not come to CERN very often. As a result, he and Greg interact mostly by phone or e-mail.

Luke* holds a key position in the coordination of a large project. He is also a recognized expert in modeling complicated structures.

Val* joined CERN a few years ago on a limited duration contract. He is now entering his fourth year at CERN and hopes - given his excellent results, his important technical responsibilities and his good periodical assessments - to be granted a long-term contract.

Bob* has been working at CERN for years. During his career he developed many skills, being now an expert technician, the kind of person who can handle all urgencies. He is always ready to help and everyone appreciates him a lot.

Jeff* is the leader of a team in charge of the support, operation and maintenance of many CERN equipment. The task is complex as the equipment is scattered across the CERN site, and needs regular maintenance and constant operational monitoring.

Sam* has been working in his position for many years. During his annual interviews with his group leader Jerry*, he was always told that his job performance was satisfactory, and no criticism was raised. Sam really appreciated Jerry’s fairness and was happy to work with him.

Jane* came to the Ombuds to share her concerns about the actions of Mike*, one of her senior colleague supervisors, and insisted on the absolute confidentiality. The Ombuds promised to keep the information confidential following the terms of his mandate.

Bill*, thanks to his technical competence, has been nominated leader of a group in charge of various projects. During his learning phase, he benefited from the experience of his collaborators and had a good working relationship with all of them.

Following the internal restructuring of a unit, a disagreement developed between the leader of the team and its members. Fred challenged John, the manager in charge of the unit, about his strategy, arguing that his plans would not be beneficial.