Hélène*: “I got to where I am today, professionally speaking, thanks to the knowledge and experience I’ve gained throughout my career, which enable me to show others how it’s done.”

Jim* comes to see me because he doesn’t know how to approach his next appraisal interview with Simon*: “Simon does good work, but I often have to pull him up on not being very well organised.” How can Jim stay constructive during the interview?

Michael* comes to me with some concerns: “Carlo* has been working in my team for several years. He’s always got on very well with his colleagues and produced excellent work.

Maria* has fallen behind schedule on her project and meets with her supervisor Jan* to keep him informed. But the meeting sadly didn’t live up to her expectations.