As a CERN manager, you need to have access to many different channels of information. One – and perhaps the most important – of those channels is direct communication with your team and your peers.

Hélène*: “I got to where I am today, professionally speaking, thanks to the knowledge and experience I’ve gained throughout my career, which enable me to show others how it’s done.”

Jim* comes to see me because he doesn’t know how to approach his next appraisal interview with Simon*: “Simon does good work, but I often have to pull him up on not being very well organised.” How can Jim stay constructive during the interview?