Bulletin Articles

2018 Ombud’s Report

I recently presented the 2018 Ombud’s Report to the CERN Management and then to TREF, and I’d like to outline the main points for you here. 

<a href="/taxonomy/term/68" hreflang="en">Ombuds role</a>

Prevention is better than cure!

Michael* comes to me with some concerns: “Carlo* has been working in my team for several years. He’s always got on very well with his colleagues and produced excellent work.

<a href="/taxonomy/term/69" hreflang="en">Managing people</a>

The importance of being present

Maria* has fallen behind schedule on her project and meets with her supervisor Jan* to keep him informed. But the meeting sadly didn’t live up to her expectations.

<a href="/taxonomy/term/69" hreflang="en">Managing people</a>

Networking: a necessary evil?

Frédéric* is feeling down in the dumps: “I’ve always been good at my job and my supervisors acknowledge my excellent results.

<a href="/taxonomy/term/67" hreflang="en">Self management</a>

Dialogue saboteurs and how to outfox them

Manuel* has been ill at ease with his supervisor Robert* for several months, but is having difficulty instigating a calm and constructive conversation about it. “Every time I try to start a discussion, I get flustered and feel like he’s manipulating me.

<a href="/taxonomy/term/66" hreflang="en">Communication</a>

Informal conflict resolution with the help of the Ombud: how does it work?

At CERN, every member of the personnel has the right to formally contest an administrative decision by requesting a review or by making an internal appeal. Anyone who feels that they’re a victim of harassment can initiate proceedings with the Harassment Investigation Panel.

<a href="/taxonomy/term/68" hreflang="en">Ombuds role</a>

Collective intelligence

In an oriental fable, six blind men decide to meet an elephant in order to broaden their horizons.

<a href="/taxonomy/term/66" hreflang="en">Communication</a>

Sharing knowledge

Barbara* has accepted a new role in a new service, where she hopes to have more opportunities to use her skills as an analyst.

<a href="/taxonomy/term/70" hreflang="en">Code of Conduct</a>

Bonding with colleagues can help break situations of deadlock

Paul* came to see me because he’s not getting along with his colleague: “Ben* is the coordinator of the project I’m working on, but he’s doing it without really consulting any other members of the working group.

<a href="/taxonomy/term/66" hreflang="en">Communication</a>

All the best for the new year!

As 2019 gets under way, I’d like to take the opportunity to wish you a year full of good things:

<a href="/taxonomy/term/74" hreflang="en">Others</a>