Bulletin Articles

Disputes may be beneficial

Sam* has been working in his position for many years. During his annual interviews with his group leader Jerry*, he was always told that his job performance was satisfactory, and no criticism was raised. Sam really appreciated Jerry’s fairness and was happy to work with him.

<a href="/taxonomy/term/71" hreflang="en">Conflict management</a>

Confidentiality

Jane* came to the Ombuds to share her concerns about the actions of Mike*, one of her senior colleague supervisors, and insisted on the absolute confidentiality. The Ombuds promised to keep the information confidential following the terms of his mandate.

<a href="/taxonomy/term/68" hreflang="en">Ombuds role</a>

Work conflict or harassment?

Bill*, thanks to his technical competence, has been nominated leader of a group in charge of various projects. During his learning phase, he benefited from the experience of his collaborators and had a good working relationship with all of them.

<a href="/taxonomy/term/71" hreflang="en">Conflict management</a>

Management or communication?

Following the internal restructuring of a unit, a disagreement developed between the leader of the team and its members. Fred challenged John, the manager in charge of the unit, about his strategy, arguing that his plans would not be beneficial.

<a href="/taxonomy/term/66" hreflang="en">Communication</a>

A section leader on a limited-duration contract

Bob* has been working at CERN for almost four years on a limited-duration contract. Due to the early retirement of one of his colleagues, he was appointed Section Leader very early in his career, as he was the only one who was able to replace this person.

<a href="/taxonomy/term/68" hreflang="en">Ombuds role</a>

Users and staff members

Pam* and Jeff* are both physicists working on the same project for an experiment. Pam is from a collaborating institute and Jeff is a CERN staff member. As the project is being developed at CERN they both share the same technical support available in the Laboratory.

<a href="/taxonomy/term/68" hreflang="en">Ombuds role</a>

Between colleagues

Following a reorganization in their Department, Don* and Sam* found themselves working in the same unit. Given their complementary competencies, they were asked to collaborate on the same project.

<a href="/taxonomy/term/73" hreflang="en">Teamwork</a>

Time and Stress Management

Ted* had been working in the Organization for many years. Thanks to his expertise, he was promoted to a position where, in addition to his usual daily tasks, he also had to manage strategic projects involving close contacts with people in different Departments.

<a href="/taxonomy/term/67" hreflang="en">Self management</a>

Supervisor and supervisee

John* and his supervisor Pat* have been working together for about four years, during which time they have had several disagreements and a few real explosions. They usually avoid each other for some time after each incident until things calm down again.

<a href="/taxonomy/term/69" hreflang="en">Managing people</a>