Category: Article
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“I want it to stop!”
“I want it to stop!” Most people that seek help from the Ombuds just want that their dispute ended, so they can get back to work in normal, respectful conditions. They clearly express it when I ask them what they want: “I want it to stop!” How should it stop? And who should stop it?
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Is the number of cases involving women related to their percentage in an organization?
Is the number of cases involving women related to their percentage in an organization? Over the past two years, the Ombuds has seen double the number of cases involving women staff members compared to those involving men, relative to their populations. Two questions can thus be asked: is that a general phenomenon also seen in
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Work at home
Work at home Just the word “telecommuter” is enough to make many managers start to sweat. When faced with the prospect of managing an employee they cannot even see, basic managerial knowledge often becomes hazy, resulting in a confusing arrangement for both manager and employee. As more and more of our world revolves around technology
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Consider mediation – some rules
Consider mediation – some rules Mediation is a structured process in which an external party, called a mediator, helps participants generate and evaluate options that would allow them to reach a mutual agreement. It is an informal and confidential process. The mediator does not have the power to impose an agreement on the parties, who
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Is our respectful workplace strategy working?
Is our respectful workplace strategy working? “I hope that the Code of Conduct will be a valuable tool in the maintenance and development of a workplace marked by mutual respect and understanding. We should familiarize ourselves with it, and incorporate it into our daily life at CERN.”* “The Organization does not tolerate harassment, which can
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The third party, the institution
The third party, the institution In any institution, conflicts are inevitable. They can, however, offer an opportunity for a positive resolution. Relationships in a workplace are generally better and stronger between people who have been able to reach a positive resolution of their disagreement, than they are between people who get along moderately well. However,
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Empowerment
Empowerment “True leadership, not to be confused with dictatorship, does not take away an individual’s freedom, choice, accountability, or responsibility. Just as the leader is to be serving and taking into account the ideas and needs of those they lead, those following that lead are to be doing the same thing. In doing so, they,
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Speech for the defense of leadership
Speech for the defense of leadership “First, leadership is a process that is not specifically a function of the person in charge. Leadership is a function of individual wills and individual needs, and the result of the dynamics of collective will organized to meet those various needs. Second, leadership is a process of adaptation and
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Impartiality, one of the Ombuds’ values
Impartiality, one of the Ombuds’ values In accordance with the Code of Ethics of the International Ombudsman Association, one of the main values of the Ombuds is his impartiality. In interceding in a misunderstanding or a conflict the Ombuds keeps in mind the interests of both parties as well as the interests of the organization.
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Zen and conflict resolution
Zen and conflict resolution Most of the people coming to the Ombuds sincerely believe that the conflict they are in is due to the other party. They do not see that they play a key role in creating the external circumstances which lead to such a conflict. Thus, paying attention early on to your emotions