Category: Article

  • Coaching as a management style

    Coaching as a management style Hélène*: “I got to where I am today, professionally speaking, thanks to the knowledge and experience I’ve gained throughout my career, which enable me to show others how it’s done.” Unfortunately (or fortunately) for Hélène, this management style was replaced a long time ago by a more participatory approach that

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  • The appraisal interview… or how to encourage learning

    The appraisal interview… or how to encourage learning Jim* comes to see me because he doesn’t know how to approach his next appraisal interview with Simon*: “Simon does good work, but I often have to pull him up on not being very well organised.” How can Jim stay constructive during the interview? Recent neurological studies

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  • Best wishes for 2020!

    Best wishes for 2020! At the start of another new year, please allow me, as in previous years, to convey my very best wishes to you. May this year bring you satisfaction at work and fulfilment in your personal lives. I hope that you will continue to respect others in your work, with an added

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  • Integrity doesn’t come with age

    Integrity doesn’t come with age “My colleague recruited his best friend’s son as a technical student and the same friend’s niece as a summer student.” (Dmitri*, 31 years old) “My project leader asks me to carry out certain tasks that push me to the limits of the safety rules.” (Felix*, 32 years old) “My boss

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  • Gender at CERN

    Gender at CERN CERN has a demographic imbalance in gender, only about 20% of employees are female. The Organization has always been aware of this situation and aims to create a welcoming and safe environment for all employees, regardless of gender. General research from around the world has demonstrated that women who want to develop

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  • Negotiation: art or technique?

    Negotiation: art or technique? Many of us feel anxious at the thought of having to negotiate, but, whether we like it or not, negotiation is part of everyday life, both at work and in our personal lives. Negotiation is when two people communicate with the aim of achieving goals that may initially seem contradictory or

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  • Work-life balance

    Work-life balance “I’m rushed off my feet! I don’t know where to start. Even when I have time off, I just can’t relax. So when Sunday evening comes around, I feel as if I haven’t got anything done!” Does this sound familiar? If you have trouble combining your work life and home life, you’re certainly

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  • How to broach contentious issues

    How to broach contentious issues Dan* is responsible for one of the robots in the workshop. You are his supervisor and you suspect that the rejection rate is much higher than usual when he is at the controls. You check the operations log and your suspicions are confirmed. You could wait for the problem to

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  • It’s OK to log off during the holidays!

    It’s OK to log off during the holidays! As this hot and sunny summer gets under way, I’d like to wish you all a well-deserved holiday! I know many of us are even busier than usual during the long shutdown, scrambling to finish all our tasks to keep the work on schedule. On top of

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  • 2018 Ombud’s Report

    2018 Ombud’s Report I recently presented the 2018 Ombud’s Report to the CERN Management and then to TREF, and I’d like to outline the main points for you here. Around a hundred people per year have visited the Ombud’s Office since it opened. In 2018, 104 of our colleagues (i.e. around 1.8% of CERN’s personnel)

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