08 June 2015

If you find yourself repeatedly witnessing a situation of inter personal conflict or tension between other colleagues, you have a choice: you can either turn a blind eye to it or you can try to help. In the latter case, you may wish to get another perspective or some guidance before taking steps.


26 May 2015

A few weeks ago I attended the 2015 annual conference of the International Ombudsman Association. It was the second time that I had participated in this conference (see here my report from last year) and, once again, I would like to share some of my experience with you.


11 May 2015

The on-going campaign Respect@CERN was re-launched this year on Tuesday 5 May with a discussion forum led by Alan Richter, an expert consultant in ethics and diversity. Seeing so many colleagues in the Council Chamber for this kick-off event was a clear indication of interest in the topic as well as a willingness to engage in promoting a respectful workplace. Now, the discussion continues through the dedicated website.


28 April 2015

CERNese is the language spoken here: based on English and French, it’s a mixture of accents, pronunciations and body languages that go well together. CERNese is also an attitude: we make an effort to understand others and to ensure that other people understand what we say. Do you speak this language?


16 March 2015

Very often, misunderstandings originate from the assumptions we make about people’s intentions, even where in fact there are no actual differences in thinking. Sometimes, speaking up is enough to resolve these misunderstandings… provided this is what both parties want.

03 March 2015

When normal communication breaks down and there is no sharing anymore, office-mates can become ‘space invaders’. Very often, the situation can be resolved effectively by taking just a few simple steps...


02 February 2015

New year, old problems? The best way to start 2015 is by not carrying over any frustration from 2014. Instead, let it go and move forward. As I blew out the candle to celebrate my first anniversary of my position as the CERN Ombud, I found myself reflecting back over the past year, wondering what I could share with you, and the following recurring situation came to mind…


15 December 2014

The winter break is a vital opportunity to leave behind the end-of-year workload stress, compounded by the rush to complete tasks in preparation of the year ahead, and focus on some genuine rest and recuperation. The challenges of 2015 can only be met if our batteries are correctly recharged: so full steam ahead for a holiday period devoted to a well earned rest and a crucial change of air and ideas!


04 December 2014

In a previous Bulletin article we discussed the issue of how to deal with unwanted declarations of love. The focus there was on the importance of saying “stop” in a clear and unambiguous manner when faced with actions of this kind. But what do you do when this behaviour persists?

31 October 2014

“Ghosting” is the common term used to describe situations when a piece of work is done by somebody but credited to somebody else. Ghosting often occurs in creative fields, such as writing texts, music, developing graphic charters or translating. Let’s celebrate Halloween this year by acknowledging the contributions of all the CERN ghosts who work tirelessly behind the scenes in all areas of the Organization.


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